Supercharge your Sendlane support workflows with Ayudo's AI-powered agents. Connect seamlessly with Zendesk, Shopify, and Slack to resolve tickets faster and automate customer conversations efficiently.
Sendlane excels in delivering eCommerce experiences via email/SMS, vital for enhancing customer support and improving communication.
To use Sendlane integration in Ayudo, add the Sendlane node to your workflow using API key authentication. You can create support tickets from Sendlane events, sync customer data, send automated responses, or trigger AI agent conversations. Once connected, your AI agents can automatically handle Sendlane data in support conversations.
Yes, you'll need an API key from Sendlane, which can be found in your Sendlane account settings. Ensure you have permissions for customer data access and email/SMS event management. Admin access is required for full setup. Ensure your credentials have access to customer communication logs for full support automation capabilities.
Yes! Sendlane works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Sendlane event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively, making your support workflows more efficient.
Common use cases include auto-creating support tickets from Sendlane events, syncing customer data between Sendlane and support tools, triggering AI agent responses based on Sendlane activities, sending proactive support messages via voice/text agents, and updating Sendlane records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Sendlane automation cost-effective as your support volume scales.
