Sendoso

Integrate Sendoso with 2800+ apps and services

Supercharge your Sendoso support workflows with Ayudo's AI-powered agents. Connect with Zendesk, Slack, and Salesforce to resolve tickets faster, automate customer conversations, and deliver instant responses.

Explore Triggers and Actions

New Send Created
Trigger new event when a new send is created. [See docs here](https://sendoso.docs.apiary.io/#reference/send-management/get-all-sent-giftsitems/get-sent-gifts)
New Send Status Updated
Trigger new event when a send status is updated. [See docs here](https://sendoso.docs.apiary.io/#reference/send-management/send-tracking/fetch-the-status-of-a-send)
Generate eGift Link
Generate a new E-Gift link [See the docs here](https://sendoso.docs.apiary.io/#reference/send-management/generate-egift-links/sending-a-e-gift)
Send A Physical Gift With Address Confirmation
Send a physical gift. [See the docs here](https://sendoso.docs.apiary.io/#reference/send-management/send-a-gift/sending-a-gift)
Get Send Status
Track all sent gifts and retrieve analytics information regarding sent gift. [See the docs here](https://sendoso.docs.apiary.io/#reference/send-management/send-tracking/fetch-the-status-of-a-send)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Sendoso

Sendoso is a leading sending platform that enhances customer support operations by enabling personalized communication and timely service delivery.

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Sendoso

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Sendoso integration in Ayudo?

To use Sendoso integration in Ayudo, add the Sendoso node to your workflow. Authenticate using an API key. You can create support tickets from Sendoso events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Sendoso data in support conversations.

Do I need any special permissions or API keys to integrate Sendoso with Ayudo?

You'll need an API key from Sendoso, which can be found in Sendoso's settings under API credentials. Ensure you have permissions to access event data, customer records, and sending capabilities. Admin access may be required. Ensure your credentials have access to customer data and event resources for full support automation capabilities.

Can I combine Sendoso with other apps in Ayudo workflows?

Yes! Sendoso works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value Sendoso event occurs, you can create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance customer support efficiency.

What are some common use cases for Sendoso integrations with Ayudo?

Common use cases include auto-creating support tickets from Sendoso events, syncing customer data between Sendoso and support tools, triggering AI agent responses based on Sendoso activities, sending proactive support messages via voice/text agents, and updating Sendoso records after support conversations. Each use case is designed to optimize support workflows.

How does Ayudo's pricing model benefit me when integrating Sendoso?

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes Sendoso automation cost-effective as your support volume scales.

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