SendX

Integrate SendX with 2800+ apps and services

Supercharge your SendX support workflows with Ayudo's AI-powered agents. Connect with Zendesk, Intercom, and Slack to resolve tickets faster, automate customer conversations, and deliver instant responses.

Explore Triggers and Actions

We’re adding more usecases, triggers and actions - check back soon!
Add Tag to Contact
Associates a user-provided tag with a specified contact in SendX. This action requires the contact's identification detail and the tag.
Create or Update Contact
Creates a new contact or updates an existing one with user-provided data. [See the documentation](https://github.com/sendx/sendx-api-nodejs/tree/master)
Remove Tag from Contact
De-associates a user-provided tag from a given contact in SendX.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About SendX

SendX is a powerful email marketing tool that empowers support teams to streamline customer communication and enhance service delivery.

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SendX

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up SendX integration in Ayudo?

To use SendX integration in Ayudo, add the SendX node to your workflow. Authenticate using your SendX API key. You can create support tickets from SendX events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle SendX data in support conversations.

Do I need any special permissions or API keys to integrate SendX with Ayudo?

To integrate SendX with Ayudo, you'll need your SendX API key, found in your SendX account settings. Ensure you have permissions to access campaigns, subscriber data, and send emails. Admin access is required to set these permissions. Ensure your credentials have access to customer data for full support automation capabilities.

Can I combine SendX with other apps in Ayudo workflows?

Yes! SendX works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value SendX event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance your support operations.

What are some common use cases for SendX integrations with Ayudo?

Common use cases include auto-creating support tickets from SendX events, syncing customer data between SendX and support tools, triggering AI agent responses based on SendX activities, sending proactive support messages via voice/text agents, and updating SendX records after support conversations.

How does Ayudo's pricing model benefit me when integrating SendX?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes SendX automation cost-effective as your support volume scales.

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