Supercharge your ServiceM8 support workflows with Ayudo's AI-powered agents. Connect seamlessly to Zendesk, Slack, and Salesforce to resolve tickets faster, automate customer conversations, and deliver instant responses.
ServiceM8 is essential for field service teams, optimizing customer interactions and enhancing service delivery through real-time management.
To use ServiceM8 integration in Ayudo, add the ServiceM8 node to your workflow. Authenticate using your ServiceM8 API key. You can create support tickets from ServiceM8 events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle ServiceM8 data in support conversations.
You'll need your ServiceM8 API key, which is available in ServiceM8's settings under the API section. Ensure permissions for ticket creation, data sync, and message sending. Admin access may be required. Ensure your credentials have access to customer and job resources for full support automation capabilities.
Yes! ServiceM8 works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value ServiceM8 event occurs, you can create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows enhance support efficiency.
Common use cases include auto-creating support tickets from ServiceM8 events, syncing customer data between ServiceM8 and support tools, triggering AI agent responses based on ServiceM8 activities, sending proactive support messages via voice/text agents, and updating ServiceM8 records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes ServiceM8 automation cost-effective as your support volume scales.
