To use Shipday integration in Ayudo, add the Shipday node to your workflow. Authenticate using your API key from Shipday's settings. You can create support tickets from Shipday events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Shipday data in support conversations.

You will need your Shipday API key, accessible from Shipday's settings under 'API Access'. Ensure permissions include access to delivery events and customer data. Admin access might be required for initial setup. Ensure your credentials have access to delivery and customer data for full support automation capabilities.

Yes! Shipday works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Shipday event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance support efficiency.

Common use cases include auto-creating support tickets from Shipday events, syncing customer data between Shipday and support tools, triggering AI agent responses based on Shipday activities, sending proactive support messages via voice/text agents, and updating Shipday records after support conversations. Each use case streamlines and optimizes customer service operations.

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Shipday automation cost-effective as your support volume scales.