Short.io

Integrate Short.io with 2800+ apps and services

Supercharge your Short.io support workflows with Ayudo's AI-powered agents. Connect seamlessly with Zendesk, Slack, and Intercom to resolve tickets faster, automate customer conversations, and deliver instant responses, transforming your support operations.

Explore Triggers and Actions

New Link Created
Trigger new event when a link is created.
Create Link
Create a Short Link. [See the documentation](https://developers.short.io/reference/linkspost).
Expire Link
Expire a short link by id. [See the documentation](https://developers.short.io/reference/linksbylinkidpost).
Get Domain Statistics
Returns detailed statistics for a domain in given period. [See the documentation](https://developers.short.io/reference/getdomaindomainid).
Delete Link
Delete a Short Link. [See the documentation](https://developers.short.io/reference/linksbylinkiddelete).
Update Link
Update original URL, title or path for existing URL by id. [See the documentation](https://developers.short.io/reference/linksbylinkidpost).

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Short.io

Short.io is a white label URL shortener crucial for support teams to enhance customer communication and streamline service delivery efficiently.

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Short.io

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Short.io integration in Ayudo?

To use Short.io integration in Ayudo, add the Short.io node to your workflow. Authenticate using your API key available in Short.io's settings. Specific support actions include creating support tickets from Short.io events, syncing customer data, sending automated responses, and triggering AI agent conversations. Once connected, your AI agents can automatically handle Short.io data in support conversations.

Do I need any special permissions or API keys to integrate Short.io with Ayudo?

You will need an API key, obtainable in Short.io's settings. Ensure permissions for URL management and analytics are granted. Admin access may be required to access these settings. Ensure your credentials have access to URL data and analytics for full support automation capabilities.

Can I combine Short.io with other apps in Ayudo workflows?

Yes! Short.io works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Short.io event occurs → create a Zendesk ticket → notify team via Slack → have AI agent reach out proactively. This ensures comprehensive support workflows tailored to your needs.

What are some common use cases for Short.io integrations with Ayudo?

Common use cases include auto-creating support tickets from Short.io events, syncing customer data between Short.io and support tools, triggering AI agent responses based on URL activities, sending proactive support messages via voice/text agents, and updating Short.io records after support conversations. Each use case enhances efficiency and customer satisfaction.

How does Ayudo's pricing model benefit me when integrating Short.io?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes Short.io automation cost-effective as your support volume scales.

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