To use Sidetracker integration in Ayudo, add the Sidetracker node to your workflow. Authenticate using OAuth credentials. You can create support tickets from Sidetracker events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Sidetracker data in support conversations.

Integration requires OAuth credentials found in Sidetracker's settings. Ensure permissions include access to customer data, support tickets, and notifications. Admin access is needed to configure these settings. Ensure your credentials have access to customer interaction resources for full support automation capabilities.

Yes! Sidetracker works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value Sidetracker event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. This makes your support workflows more efficient and responsive.

Auto-creating support tickets from Sidetracker events, syncing customer data between Sidetracker and support tools, triggering AI agent responses based on Sidetracker activities, sending proactive support messages via voice/text agents, and updating Sidetracker records after support conversations are common use cases.

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes Sidetracker automation cost-effective as your support volume scales.