To use Sierra Interactive integration in Ayudo, add the Sierra Interactive node to your workflow. Authenticate using API keys found in Sierra Interactive's settings. Enable actions like creating support tickets from Sierra Interactive events, syncing customer data, sending automated responses, or triggering AI agent conversations. Once connected, your AI agents can automatically handle Sierra Interactive data in support conversations.

You'll need an API key from Sierra Interactive, available in the account settings. Ensure the key has permissions for lead access, data sync, and ticket creation. Admin access may be required for full integration capabilities. Ensure your credentials have access to customer data for full support automation capabilities.

Yes! Sierra Interactive works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value Sierra Interactive event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance support efficiency.

Common use cases include auto-creating support tickets from Sierra Interactive events, syncing customer data between Sierra Interactive and support tools, triggering AI agent responses based on Sierra Interactive activities, sending proactive support messages via voice/text agents, and updating Sierra Interactive records after support conversations.

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Sierra Interactive automation cost-effective as your support volume scales.