To use Simplero integration in Ayudo, add the Simplero node to your workflow. Authenticate using your Simplero API key. You can create support tickets from Simplero events, sync customer data, send automated responses, or trigger AI agent conversations. Once connected, your AI agents can automatically handle Simplero data in support conversations.

You need a Simplero API key, which can be found in Simplero's settings under API access. Ensure permissions include access to customer data and event triggers. Admin access may be required for full integration. Ensure your credentials have access to customer records for full support automation capabilities.

Yes! Simplero works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Simplero event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows streamline support by integrating customer data and communication tools.

Common use cases include auto-creating support tickets from Simplero events, syncing customer data between Simplero and support tools, triggering AI agent responses based on Simplero activities, sending proactive support messages via voice/text agents, and updating Simplero records after support conversations.

Ayudo uses per-seat pricing ($119-$179/seat/month), which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Simplero automation cost-effective as your support volume scales.