To use Simvoly integration in Ayudo, add the Simvoly node to your workflow. Authenticate using your API key from Simvoly's settings. You can create support tickets from Simvoly events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Simvoly data in support conversations.

You'll need an API key from Simvoly, accessible in the settings under 'API Access'. Permissions required include reading and writing customer data. Admin access might be necessary to retrieve these credentials. Ensure your credentials have access to customer data and event logs for full support automation capabilities.

Yes! Simvoly works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For instance, when a high-value Simvoly event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. This integration is designed to enhance support operations.

Common use cases include auto-creating support tickets from Simvoly events, syncing customer data between Simvoly and Zendesk, triggering AI agent responses based on Simvoly activities, sending proactive support messages via voice/text agents, and updating Simvoly records after support conversations. These actions streamline support workflows.

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. This allows your support team to handle more conversations without additional costs, making Simvoly automation cost-effective as your support volume scales.