Smaily

Integrate Smaily with 2800+ apps and services

Supercharge your Smaily support workflows with Ayudo's AI-powered agents. Seamlessly connect with Zendesk, Slack, and Gmail to resolve tickets faster, automate customer conversations, and deliver instant responses.

Explore Triggers and Actions

We’re adding more usecases, triggers and actions - check back soon!
Run Automation Workflow
Send Automation Workflow. [See docs here](https://smaily.com/help/api/automations-2/autoresponder)
Update Subscriber
Updates a subscriber. [See docs here](https://smaily.com/help/api/subscribers-2/create-and-update-subscribers/)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Smaily

Smaily offers tools to send beautiful newsletters, crucial for enhancing customer communication and support operations.

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Smaily

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Smaily integration in Ayudo?

To use Smaily integration in Ayudo, add the Smaily node to your workflow. Authenticate using your API key. Enable actions like creating support tickets from Smaily events, syncing customer data, sending automated responses, and triggering AI agent conversations. Once connected, your AI agents can automatically handle Smaily data in support conversations.

Do I need any special permissions or API keys to integrate Smaily with Ayudo?

You'll need an API key from Smaily, found in the account settings. Ensure the key has permissions for email campaign management, customer data access, and event triggers. Admin access may be required. Ensure your credentials have access to email and customer data resources for full support automation capabilities.

Can I combine Smaily with other apps in Ayudo workflows?

Yes! Smaily works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Smaily event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows enhance support efficiency and customer engagement.

What are some common use cases for Smaily integrations with Ayudo?

Common use cases include auto-creating support tickets from Smaily events, syncing customer data between Smaily and support tools, triggering AI agent responses based on Smaily activities, sending proactive support messages via voice/text agents, and updating Smaily records after support conversations. Each action is tailored to optimize support delivery.

How does Ayudo's pricing model benefit me when integrating Smaily?

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Smaily automation cost-effective as your support volume scales.

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