Small Improvements

Integrate Small Improvements with 2800+ apps and services

Supercharge your Small Improvements support workflows with Ayudo's AI-powered agents. Connect seamlessly with Zendesk, Slack, and Salesforce to resolve tickets faster and automate customer conversations, delivering instant responses.

Explore Triggers and Actions

We’re adding more usecases, triggers and actions - check back soon!
Create Meeting Notes
Create meeting notes in Small Improvements. [See the documentation](https://storage.googleapis.com/si-rest-api-docs/dist/index.html#meeting-note-resource)
List All Users
List all users from Small Improvements. [See the documentation](https://storage.googleapis.com/si-rest-api-docs/dist/index.html)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Small Improvements

Small Improvements provides intuitive performance feedback, enhancing customer support by aligning team efforts and improving service delivery.

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Small Improvements

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Small Improvements integration in Ayudo?

To use Small Improvements integration in Ayudo, add the Small Improvements node to your workflow. Authenticate using OAuth credentials. Perform support actions such as creating support tickets from Small Improvements events, syncing customer data, sending automated responses, and triggering AI agent conversations. Once connected, your AI agents can automatically handle Small Improvements data in support conversations.

Do I need any special permissions or API keys to integrate Small Improvements with Ayudo?

You'll need OAuth credentials from Small Improvements. These can be found in the API settings of your Small Improvements account. Ensure permissions for accessing user data, performance reviews, and feedback are enabled. Admin access may be necessary. Ensure your credentials have access to performance and feedback data for full support automation capabilities.

Can I combine Small Improvements with other apps in Ayudo workflows?

Yes! Small Improvements works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Small Improvements event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows enhance support by integrating performance insights with customer communication channels.

What are some common use cases for Small Improvements integrations with Ayudo?

Common support workflows include auto-creating support tickets from Small Improvements events, syncing customer data between Small Improvements and support tools, triggering AI agent responses based on Small Improvements activities, sending proactive support messages via voice/text agents, and updating Small Improvements records after support conversations.

How does Ayudo's pricing model benefit me when integrating Small Improvements?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Small Improvements integration cost-effective as your support volume scales.

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