Supercharge your Smartlead support workflows with Ayudo's AI-powered agents. Seamlessly connect with Zendesk, Gmail, and Salesforce to resolve tickets faster and automate customer conversations, delivering instant responses.
Smartlead is a cold email outreach tool vital for support teams to enhance customer communication and streamline service delivery.
To use Smartlead integration in Ayudo, add the Smartlead node to your workflow. Authenticate using your API key. Perform actions like creating support tickets from Smartlead events, syncing customer data, sending automated responses, and triggering AI agent conversations. Once connected, your AI agents can automatically handle Smartlead data in support conversations.
You will need an API key from Smartlead, found in Smartlead's settings under API credentials. Ensure you have permissions to manage campaigns and view contact data. Admin access may be required. Ensure your credentials have access to customer interaction data for full support automation capabilities.
Yes! Smartlead works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For instance, when a high-value Smartlead event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows are support-centric, ensuring effective customer service.
Common use cases include auto-creating support tickets from Smartlead events, syncing customer data between Smartlead and support tools, triggering AI agent responses based on Smartlead activities, sending proactive support messages via voice/text agents, and updating Smartlead records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Smartlead automation cost-effective as your support volume scales.
