To use SmartrMail integration in Ayudo, add the SmartrMail node to your workflow. Authenticate using your API key from SmartrMail's settings. Create support tickets from SmartrMail events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle SmartrMail data in support conversations.

You'll need an API key from SmartrMail, which can be found in the API settings. Ensure permissions for customer data access, email events, and automation triggers. Admin access may be required for initial setup. Ensure your credentials have access to email data for full support automation capabilities.

Yes! SmartrMail works seamlessly with Zendesk, Intercom, Slack, and Shopify. For example, when a high-value SmartrMail event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows ensure support-centric efficiency.

Common support workflows include auto-creating support tickets from SmartrMail events, syncing customer data between SmartrMail and support tools, triggering AI agent responses based on SmartrMail activities, sending proactive support messages via voice/text agents, and updating SmartrMail records after support conversations.

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, allowing your support team to handle more conversations without additional costs. This makes SmartrMail automation cost-effective as your support volume scales, emphasizing support team scalability.