Supercharge your SmashSend support workflows with Ayudo's AI-powered agents. Connect seamlessly with Zendesk, Salesforce, and Slack to resolve tickets faster and automate customer conversations, delivering instant responses to your clients.
SmashSend is the leading email marketing tool, crucial for streamlining customer support operations through effective customer communication.
To use SmashSend integration in Ayudo, add the SmashSend node to your workflow. Authenticate via API key found in SmashSend settings. You can create support tickets from SmashSend events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle SmashSend data in support conversations.
You'll need an API key from SmashSend, accessible in the API settings. Ensure you have permissions for data access and email event management. Admin access may be required. Ensure your credentials have access to customer and email event data for full support automation capabilities.
Yes! SmashSend works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value SmashSend event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively, ensuring a smooth support process.
Common use cases include auto-creating support tickets from SmashSend events, syncing customer data between SmashSend and support tools, triggering AI agent responses based on SmashSend activities, sending proactive support messages via voice/text agents, and updating SmashSend records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making SmashSend automation cost-effective as your support volume scales.
