To use SMS Messages integration in Ayudo, add the SMS Messages node to your workflow. Authenticate using an API key available in your SMS Messages settings. You can create support tickets from SMS Messages events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle SMS Messages data in support conversations.

Yes, you need an API key from SMS Messages, available in your account settings. Ensure your account has permissions to access messaging data and send SMS on your behalf. Admin access is required for setup. Ensure your credentials have access to messaging resources for full support automation capabilities.

Yes! SMS Messages works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value SMS Messages event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance support operations.

Common support workflows include auto-creating support tickets from SMS Messages events, syncing customer data between SMS Messages and support tools, triggering AI agent responses based on SMS activities, sending proactive support messages via voice/text agents, and updating SMS records after support conversations.

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes SMS Messages automation cost-effective as your support volume scales.