To use SMSAPI integration in Ayudo, add the SMSAPI node to your workflow. Authenticate using your API key, which allows you to create support tickets from SMSAPI events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle SMSAPI data in support conversations.

Yes, you need an API key from SMSAPI, which you can find in your account settings. Ensure you have permissions for sending and receiving messages, as well as accessing customer data. Admin access might be required to retrieve these credentials. Ensure your credentials have access to messaging and customer data for full support automation capabilities.

Yes! SMSAPI works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For instance, when a high-value SMSAPI event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance support operations, not just automate tasks.

Common use cases include auto-creating support tickets from SMSAPI events, syncing customer data between SMSAPI and tools like Zendesk, triggering AI agent responses based on SMSAPI activities, sending proactive support messages via voice/text agents, and updating SMSAPI records after support conversations.

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making SMSAPI automation cost-effective as your support volume scales.