Supercharge your SoftLedger support workflows with Ayudo's AI-powered agents. Connect effortlessly with Zendesk, Salesforce, and Slack to resolve tickets faster and automate customer conversations for instant responses.
SoftLedger is real-time cloud accounting software that empowers support teams to streamline operations and enhance customer communication efficiently.
To use SoftLedger integration in Ayudo, add the SoftLedger node to your workflow. Authenticate using an API key from SoftLedger settings. You can create support tickets from SoftLedger events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle SoftLedger data in support conversations.
You'll need an API key from SoftLedger's settings. Ensure your credentials have access to customer data and transaction records. Admin access might be required for initial setup. Ensure your credentials have access to all necessary resources for full support automation capabilities.
Yes! SoftLedger works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value SoftLedger event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance support operations.
Common use cases include auto-creating support tickets from SoftLedger events, syncing customer data between SoftLedger and support tools, triggering AI agent responses based on SoftLedger activities, sending proactive support messages via voice/text agents, and updating SoftLedger records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions, allowing your support team to handle more conversations without additional costs. This makes SoftLedger automation cost-effective as your support volume scales.
