SurveyCTO

Integrate SurveyCTO with 2800+ apps and services

Supercharge your SurveyCTO support workflows with Ayudo's AI-powered agents. Connect with Zendesk, Slack, and Salesforce to resolve tickets faster and automate customer conversations effortlessly.

Explore Triggers and Actions

New Submission
Trigger new event each time a new form submission is received in SurveyCTO. [See the documentation](https://support.surveycto.com/hc/en-us/articles/360033156894-REST-API-documentation). Note: The [role](https://docs.surveycto.com/04-monitoring-and-management/01-the-basics/00b.managing-user-roles.html) of the authenticated user must "Allow server API access".
We’re adding more usecases, triggers and actions - check back soon!

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About SurveyCTO

SurveyCTO offers reliable mobile data collection, vital for customer support teams managing offline service delivery and communication.

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SurveyCTO

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up SurveyCTO integration in Ayudo?

To use SurveyCTO integration in Ayudo, add the SurveyCTO node to your workflow. Authenticate using your API key from SurveyCTO. You can create support tickets from SurveyCTO events, sync customer data, send automated responses, or trigger AI agent conversations. Once connected, your AI agents can automatically handle SurveyCTO data in support conversations.

Do I need any special permissions or API keys to integrate SurveyCTO with Ayudo?

You will need an API key from SurveyCTO, which can be found in its settings under API Access. Ensure your credentials have permissions for data collection and submission. Admin access might be required to manage these settings. Ensure your credentials have access to data collection for full support automation capabilities.

Can I combine SurveyCTO with other apps in Ayudo workflows?

Yes! SurveyCTO works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value SurveyCTO event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively, focusing on support excellence.

What are some common use cases for SurveyCTO integrations with Ayudo?

Common use cases include auto-creating support tickets from SurveyCTO events, syncing customer data between SurveyCTO and support tools, triggering AI agent responses based on SurveyCTO activities, sending proactive support messages via voice/text agents, and updating SurveyCTO records after support conversations.

How does Ayudo's pricing model benefit me when integrating SurveyCTO?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes SurveyCTO automation cost-effective as your support volume scales.

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