Symbl.ai

Integrate Symbl.ai with 2800+ apps and services

Supercharge your Symbl.ai support workflows with Ayudo's AI-powered agents. Connect to Zendesk, Salesforce, and Slack to resolve tickets faster and automate customer conversations.

Explore Triggers and Actions

We’re adding more usecases, triggers and actions - check back soon!
Delete Conversation
Permanently deletes the conversation and all related entities such as messages, insights, topics, etc. See the doc [here](https://docs.symbl.ai/docs/conversation-api/delete-conversation/).
Get Action Items
Get a list of all the action items generated from the conversation. See the doc [here](https://docs.symbl.ai/docs/conversation-api/action-items)
Get Analytics
Get a list of metrics and member analytics (speaker ratio, talk time, silence, pace and overlap) from the conversation. See the doc [here](https://docs.symbl.ai/docs/conversation-api/analytics/)
Get Conversation
Get the conversation metadata (meeting name, member(s) name, member(s) email, start and end time, meeting type and meeting Id). See the doc [here](https://docs.symbl.ai/docs/conversation-api/conversation-data/)
Get Conversations
Get a list of all conversations. See the doc [here](https://docs.symbl.ai/docs/conversation-api/all-conversations/)
Get Entities
Get a list of the extracted entities (custom, location, person, date, number, organization, datetime, daterange etc.) from the conversation. See the doc [here](https://docs.symbl.ai/docs/conversation-api/entities/)
Get Follow-Ups
Get a list of all the follow-ups generated from the conversation. See the doc [here](https://docs.symbl.ai/docs/conversation-api/follow-ups)
Get Job Status
Get the status of an Async job request. See the doc [here](https://docs.symbl.ai/docs/async-api/overview/jobs-api#http-request)
Get Questions
Get a list of requests for information or explicit questions recognized during the conversation. See the doc [here](https://docs.symbl.ai/docs/conversation-api/questions)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Symbl.ai

Symbl.ai analyzes human conversations to enhance customer support, enabling teams to streamline communication and improve service delivery.

Similar integrations
No items found.
Connect
Symbl.ai
with your compnay's tech stack and create automation workflows

Symbl.ai

Integrates With

We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Symbl.ai integration in Ayudo?

To use Symbl.ai integration in Ayudo, add the Symbl.ai node to your workflow. Authenticate with an API key from Symbl.ai. You can create support tickets from Symbl.ai events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Symbl.ai data in support conversations.

Do I need any special permissions or API keys to integrate Symbl.ai with Ayudo?

You'll need an API key, available in Symbl.ai's settings. Ensure permissions include access to conversation data and analytics. Admin access may be required. Ensure your credentials have access to conversation logs for full support automation capabilities.

Can I combine Symbl.ai with other apps in Ayudo workflows?

Yes! Symbl.ai works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Symbl.ai event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. This creates a support-centric workflow.

What are some common use cases for Symbl.ai integrations with Ayudo?

Common use cases include auto-creating support tickets from Symbl.ai events, syncing customer data between Symbl.ai and support tools, triggering AI agent responses based on Symbl.ai activities, sending proactive support messages via voice/text agents, and updating Symbl.ai records after support conversations.

How does Ayudo's pricing model benefit me when integrating Symbl.ai?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes Symbl.ai automation cost-effective as your support volume scales.

Built by folks who built