To use Sympla integration in Ayudo, add the Sympla node to your workflow. Authenticate using API keys from Sympla's settings. You can create support tickets from Sympla events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Sympla data in support conversations.

You will need an API key from Sympla, accessible in your account settings under integrations. Ensure permissions include event management and data access. Admin access may be required to retrieve these credentials. Ensure your credentials have access to event and support data for full support automation capabilities.

Yes! Sympla works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For instance, when a high-value Sympla event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. This ensures cohesive support workflows across platforms.

Common use cases include auto-creating support tickets from Sympla events, syncing customer data between Sympla and support tools, triggering AI agent responses based on Sympla activities, sending proactive support messages via voice/text agents, and updating Sympla records after support conversations.

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Sympla automation cost-effective as your support volume scales.