Teamwork Desk

Integrate Teamwork Desk with 2800+ apps and services

Supercharge your Teamwork Desk support workflows with Ayudo's AI-powered agents. Seamlessly connect with Slack, Zendesk, and Salesforce to resolve tickets faster, automate customer conversations, and deliver instant responses.

Explore Triggers and Actions

New Customer Created
Trigger new event when a new customer is created.
New Customer Reply
Trigger new event when a customer reply.
New Ticket Created
Trigger new event when a new ticket is created.
Create Customer
Create a new customer [See the documentation](https://apidocs.teamwork.com/docs/desk/fe69a0fb1007a-create-a-new-customer)
Create Ticket
Create a new ticket [See the documentation](https://apidocs.teamwork.com/docs/desk/fe69a0fb1007a-create-a-new-customer)
Reply To Ticket
Reply to a specific ticket [See the documentation](https://apidocs.teamwork.com/docs/desk/0f3315d9a0762-reply-to-ticket)
Update Customer
Update a specific customer [See the documentation](https://apidocs.teamwork.com/docs/desk/3442f2a79b0d2-update-a-customer)
Update Ticket
Update a specific ticket [See the documentation](https://apidocs.teamwork.com/docs/desk/4de711efd2f09-update-multiple-tickets)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Teamwork Desk

Teamwork Desk is a ticketing system that simplifies customer query management, enhancing efficiency and communication for support teams.

Similar integrations
No items found.
Connect
Teamwork Desk
with your compnay's tech stack and create automation workflows

Teamwork Desk

Integrates With

We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Teamwork Desk integration in Ayudo?

To use Teamwork Desk integration in Ayudo, add the Teamwork Desk node to your workflow. Authenticate using an API key obtained from your Teamwork Desk settings. You can create support tickets from Teamwork Desk events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Teamwork Desk data in support conversations.

Do I need any special permissions or API keys to integrate Teamwork Desk with Ayudo?

You need an API key from Teamwork Desk's settings. Navigate to the API section under settings to obtain your key. Permissions required include access to ticket creation, customer data, and conversation management. Admin access is often necessary. Ensure your credentials have access to these resources for full support automation capabilities.

Can I combine Teamwork Desk with other apps in Ayudo workflows?

Yes! Teamwork Desk works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Teamwork Desk event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows enhance your support capabilities.

What are some common use cases for Teamwork Desk integrations with Ayudo?

Common use cases include auto-creating support tickets from Teamwork Desk events, syncing customer data between Teamwork Desk and support tools, triggering AI agent responses based on Teamwork Desk activities, sending proactive support messages via voice/text agents, and updating Teamwork Desk records after support conversations.

How does Ayudo's pricing model benefit me when integrating Teamwork Desk?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes Teamwork Desk automation cost-effective as your support volume scales.

Built by folks who built