To use Thanks.io integration in Ayudo, add the Thanks.io node to your workflow. Authenticate using API key credentials found in Thanks.io settings. Create support tickets from Thanks.io events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Thanks.io data in support conversations.

You will need an API key from Thanks.io, obtainable in its settings. Ensure your credentials include permissions for accessing customer data, event handling, and communication tasks. Admin access is required to manage these settings. Ensure your credentials have access to communication and event resources for full support automation capabilities.

Yes! Thanks.io works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value Thanks.io event occurs → create a Zendesk ticket → notify the team via Slack → have an AI agent reach out proactively. These workflows are designed to enhance support efficiency.

Common use cases include auto-creating support tickets from Thanks.io events, syncing customer data between Thanks.io and support tools, triggering AI agent responses based on Thanks.io activities, sending proactive support messages via voice/text agents, and updating Thanks.io records after support conversations.

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes Thanks.io automation cost-effective as your support volume scales.