Supercharge your ToneDen support workflows with Ayudo's AI-powered agents. Connect effortlessly to Slack, Zendesk, and Salesforce, and enhance your customer service by resolving tickets faster and automating customer conversations with ease.
ToneDen empowers customer support teams with targeted social marketing, improving communication and service delivery for seamless support.
To use ToneDen integration in Ayudo, add the ToneDen node to your workflow and authenticate using your API key. You can create support tickets from ToneDen events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle ToneDen data in support conversations.
You'll need an API key from ToneDen, found in your ToneDen account settings. Ensure you have permissions for customer data access and event management. Admin access may be required to set these permissions. Ensure your credentials have access to customer data for full support automation capabilities.
Yes! ToneDen works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value ToneDen event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. This ensures a smooth support-centric workflow.
Common use cases include auto-creating support tickets from ToneDen events, syncing customer data between ToneDen and support tools, triggering AI agent responses based on ToneDen activities, sending proactive support messages via voice/text agents, and updating ToneDen records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making ToneDen automation cost-effective as your support volume scales.
