Tookan

Integrate Tookan with 2800+ apps and services

Supercharge your Tookan support workflows with Ayudo's AI-powered agents. Seamlessly connect with Zendesk, Salesforce, and Slack to resolve tickets faster, automate customer conversations, and deliver instant responses.

Explore Triggers and Actions

We’re adding more usecases, triggers and actions - check back soon!
Create Appointment Task
Create an appointment task [See docs here](https://tookanapi.docs.apiary.io/#reference/task/create-task/create-an-appointment-task)
Create Delivery Task
Create a delivery task [See docs here](https://tookanapi.docs.apiary.io/#reference/task/create-task/create-a-delivery-task)
Create Field Workforce Task
Create a field workforce task [See docs here](https://tookanapi.docs.apiary.io/#reference/task/create-task/create-a-field-workforce-task)
Create Pickup And Delivery Task
Create a pickup and delivery task [See docs here](https://tookanapi.docs.apiary.io/#reference/task/create-task/create-a-pickup-and-delivery-task)
Create Pickup Task
Create a pickup task [See docs here](https://tookanapi.docs.apiary.io/#reference/task/create-task/create-a-pickup-task)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Tookan

Tookan enables efficient field workforce management and on-demand deliveries, crucial for streamlined customer support operations and effective communication.

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Tookan

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Tookan integration in Ayudo?

To use Tookan integration in Ayudo, add the Tookan node to your workflow. Authenticate using your Tookan API key. You can create support tickets from Tookan events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Tookan data in support conversations.

Do I need any special permissions or API keys to integrate Tookan with Ayudo?

You will need an API key from Tookan which can be found in your Tookan account settings. Ensure you have permissions for customer data access, event tracking, and automated messaging. Admin access may be required. Ensure your credentials have access to these resources for full support automation capabilities.

Can I combine Tookan with other apps in Ayudo workflows?

Yes! Tookan works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Tookan event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows enhance support efficiency and customer satisfaction.

What are some common use cases for Tookan integrations with Ayudo?

Common use cases include auto-creating support tickets from Tookan events, syncing customer data between Tookan and support tools, triggering AI agent responses based on Tookan activities, sending proactive support messages via voice/text agents, and updating Tookan records after support conversations.

How does Ayudo's pricing model benefit me when integrating Tookan?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, allowing your team to handle more conversations without additional costs. This makes Tookan automation cost-effective as your support volume scales.

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