Supercharge your UpViral support workflows with Ayudo's AI-powered agents. Connect to Zendesk, Slack, and Intercom to resolve tickets faster, automate customer conversations, and deliver instant responses, all within your support ecosystem.
UpViral is the ultimate viral referral platform, crucial for support teams to enhance customer engagement and streamline communication through viral campaigns.
To use UpViral integration in Ayudo, add the UpViral node to your workflow and authenticate using an API key. This allows you to create support tickets from UpViral events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle UpViral data in support conversations.
You will need an API key from UpViral's settings. Navigate to the API section in UpViral to obtain your key. Ensure you have permissions to access campaign data, customer interactions, and event triggers. Admin access may be required. Ensure your credentials have access to customer data for full support automation capabilities.
Yes! UpViral works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value UpViral event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively, ensuring seamless support operations.
Common use cases include auto-creating support tickets from UpViral events, syncing customer data between UpViral and support tools, triggering AI agent responses based on UpViral activities, sending proactive support messages via voice/text agents, and updating UpViral records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. This makes UpViral automation cost-effective as your support volume scales, emphasizing support team scalability.
