Vend

Integrate Vend with 2800+ apps and services

Supercharge your Vend support workflows with Ayudo's AI-powered agents. Connect Vend to Zendesk, Shopify, and Salesforce to resolve tickets faster and automate customer conversations with instant responses, enhancing your support team's efficiency.

Explore Triggers and Actions

New Inventory Update
Trigger new event for each update on inventory. [See docs here](https://docs.vendhq.com/reference/post-webhooks)
End Workflow
Terminate workflow execution

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Vend

Vend is a leading retail POS software crucial for support teams to streamline customer service, manage interactions, and optimize service delivery.

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Vend

Integrates With

We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Vend integration in Ayudo?

To use Vend integration in Ayudo, add the Vend node to your workflow. Authenticate using your Vend API key available in your Vend account settings. You can create support tickets from Vend events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Vend data in support conversations, ensuring seamless customer interactions.

Do I need any special permissions or API keys to integrate Vend with Ayudo?

You'll need your Vend API key, which can be found in Vend's settings under API access. Ensure you have permissions to access customer data, sales records, and inventory updates. Admin access might be required to grant full permission. Ensure your credentials have access to these resources for full support automation capabilities.

Can I combine Vend with other apps in Ayudo workflows?

Yes! Vend works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For instance, when a high-value Vend event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These multi-step workflows ensure your support team is always on top of customer needs.

What are some common use cases for Vend integrations with Ayudo?

Common use cases include auto-creating support tickets from Vend events, syncing customer data between Vend and support tools, triggering AI agent responses based on Vend activities, sending proactive support messages via voice/text agents, and updating Vend records after support conversations. Each action ensures efficient and responsive customer service.

How does Ayudo's pricing model benefit me when integrating Vend?

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, allowing your team to handle more conversations without additional costs. This makes Vend automation cost-effective as your support volume scales, supporting team scalability.

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