
Supercharge your Vend support workflows with Ayudo's AI-powered agents. Connect Vend to Zendesk, Shopify, and Salesforce to resolve tickets faster and automate customer conversations with instant responses, enhancing your support team's efficiency.




Vend is a leading retail POS software crucial for support teams to streamline customer service, manage interactions, and optimize service delivery.

To use Vend integration in Ayudo, add the Vend node to your workflow. Authenticate using your Vend API key available in your Vend account settings. You can create support tickets from Vend events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Vend data in support conversations, ensuring seamless customer interactions.
You'll need your Vend API key, which can be found in Vend's settings under API access. Ensure you have permissions to access customer data, sales records, and inventory updates. Admin access might be required to grant full permission. Ensure your credentials have access to these resources for full support automation capabilities.
Yes! Vend works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For instance, when a high-value Vend event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These multi-step workflows ensure your support team is always on top of customer needs.
Common use cases include auto-creating support tickets from Vend events, syncing customer data between Vend and support tools, triggering AI agent responses based on Vend activities, sending proactive support messages via voice/text agents, and updating Vend records after support conversations. Each action ensures efficient and responsive customer service.
Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, allowing your team to handle more conversations without additional costs. This makes Vend automation cost-effective as your support volume scales, supporting team scalability.





