VIES API

Integrate VIES API with 2800+ apps and services

Supercharge your VIES API support workflows with Ayudo's AI-powered agents. Connect seamlessly with Zendesk, Salesforce, and Slack to resolve tickets faster and automate customer conversations, ensuring your team delivers instant responses.

Explore Triggers and Actions

We’re adding more usecases, triggers and actions - check back soon!
Retrieve VAT Data
Get firm data from VIES registry. [See the documentation](https://viesapi.eu/public/rest/index.html#/API/getVIESData)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About VIES API

The VIES API provides critical VAT information, enhancing customer support operations by facilitating accurate, timely customer communication and service delivery.

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VIES API
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VIES API

Integrates With

We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up VIES API integration in Ayudo?

To use VIES API integration in Ayudo, add the VIES API node to your workflow. Authenticate using your API key. You can create support tickets from VIES API events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle VIES API data in support conversations.

Do I need any special permissions or API keys to integrate VIES API with Ayudo?

You need an API key from VIES API's settings. Ensure you have permissions to access VAT information and customer data. Admin access is typically required to retrieve and set up these credentials. Ensure your credentials have access to VAT and customer data for full support automation capabilities.

Can I combine VIES API with other apps in Ayudo workflows?

Yes! VIES API works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value VIES API event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows enhance support efficiency.

What are some common use cases for VIES API integrations with Ayudo?

Common use cases include auto-creating support tickets from VIES API events, syncing customer data between VIES API and support tools, triggering AI agent responses based on VIES API activities, sending proactive support messages via voice/text agents, and updating VIES API records after support conversations.

How does Ayudo's pricing model benefit me when integrating VIES API?

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. This makes VIES API automation cost-effective as your support volume scales, enabling team scalability.

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