Supercharge your Vitally support workflows with Ayudo's AI-powered agents. Connect effortlessly to Zendesk, Slack, and Salesforce to resolve tickets faster, automate customer conversations, and deliver instant responses.
Vitally unifies customer data, empowering support teams to enhance service delivery and drive exceptional customer communication in B2B SaaS.
To use Vitally integration in Ayudo, add the Vitally node to your workflow and authenticate using an API key. You can create support tickets from Vitally events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Vitally data in support conversations.
Yes, you'll need an API key from Vitally, which can be found in Vitally's settings under API access. Ensure your credentials have permissions to access customer data and event notifications. Admin access may be required. Ensure your credentials have access to customer data for full support automation capabilities.
Yes! Vitally works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Vitally event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows ensure a cohesive support experience.
Common use cases include auto-creating support tickets from Vitally events, syncing customer data between Vitally and support tools, triggering AI agent responses based on Vitally activities, sending proactive support messages via voice/text agents, and updating Vitally records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, enabling your support team to handle more conversations without additional costs. This makes Vitally automation cost-effective as your support volume scales.
