Vitel Phone

Integrate Vitel Phone with 2800+ apps and services

Supercharge your Vitel Phone support workflows with Ayudo's AI-powered agents. Connect with Zendesk, Slack, and Salesforce to resolve tickets faster, automate customer conversations, and deliver instant responses.

Explore Triggers and Actions

We’re adding more usecases, triggers and actions - check back soon!
Create Call Report
Create a call report. [See the documentation](https://www.vitelglobal.com)
Initiate Call
Initiate a call. [See the documentation](https://www.vitelglobal.com)
Send Message
Send a new message. [See the documentation](https://www.vitelglobal.com)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Vitel Phone

Vitel Phone provides cloud-based business communication solutions that enhance customer support operations by streamlining professional interactions.

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Vitel Phone

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Vitel Phone integration in Ayudo?

To use Vitel Phone integration in Ayudo, add the Vitel Phone node to your workflow. Authenticate using your API key available in Vitel Phone settings. Then, create support tickets from Vitel Phone events, sync customer data, send automated responses, or trigger AI agent conversations. Once connected, your AI agents can automatically handle Vitel Phone data in support conversations.

Do I need any special permissions or API keys to integrate Vitel Phone with Ayudo?

You will need an API key found in Vitel Phone's settings. Ensure your key has permissions to access call logs, customer records, and message data. Admin access may be required to configure these settings. Ensure your credentials have access to customer interaction data for full support automation capabilities.

Can I combine Vitel Phone with other apps in Ayudo workflows?

Yes! Vitel Phone works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Vitel Phone event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows enhance your support operations by integrating communication and ticketing systems.

What are some common use cases for Vitel Phone integrations with Ayudo?

Common use cases include auto-creating support tickets from Vitel Phone events, syncing customer data between Vitel Phone and support tools, triggering AI agent responses based on Vitel Phone activities, sending proactive support messages via voice/text agents, and updating Vitel Phone records after support conversations.

How does Ayudo's pricing model benefit me when integrating Vitel Phone?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Vitel Phone automation cost-effective as your support volume scales.

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