Supercharge your WATI support workflows with Ayudo's AI-powered agents. Connect WATI with Zendesk, Slack, and Salesforce to resolve tickets faster, automate customer conversations, and deliver instant responses, enhancing your customer service efficiency.
WATI is essential for support teams, enabling seamless customer engagement via WhatsApp, crucial for efficient service delivery and communication.
To use WATI integration in Ayudo, add the WATI node to your workflow. Authenticate using your API key. You can create support tickets from WATI events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle WATI data in support conversations.
You'll need an API key found in WATI's settings. Ensure permissions for message read/write, contact data access, and event triggers. Admin access is necessary to set up and manage integrations. Ensure your credentials have access to customer data and messaging for full support automation capabilities.
Yes! WATI works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value WATI event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively, streamlining your support operations.
Common use cases include auto-creating support tickets from WATI events, syncing customer data between WATI and support tools, triggering AI agent responses based on WATI activities, sending proactive support messages via voice/text agents, and updating WATI records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, allowing your team to handle more conversations without additional costs. This makes WATI automation cost-effective as your support volume scales.
