Workamajig

Integrate Workamajig with 2800+ apps and services

Supercharge your Workamajig support workflows with Ayudo's AI-powered agents. Connect seamlessly with Zendesk, Slack, and Gmail to resolve tickets faster, automate customer conversations, and deliver instant responses, transforming your support operations.

Explore Triggers and Actions

New Activity
Trigger new event when a new open activity is created in Workamajig. Note: Completed activities/conversations are not retrieved by the Workamajig API.
New Company
Trigger new event when a new company is created in Workamajig
Updated Opportunity
Trigger new event when an opportunity is updated.
Create a Company
Creates a new company in Workamajig. [See the documentation](https://app6.workamajig.com/platinum/?aid=common.apidocs)
Create Activity
Initiates the creation of a fresh activity in Workamajig. [See the documentation](https://app6.workamajig.com/platinum/?aid=common.apidocs)
Update Contact
This component updates a specific contact in Workamajig. [See the documentation](https://app6.workamajig.com/platinum/?aid=common.apidocs)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Workamajig

Workamajig is a marketing project management tool tailored for creative teams, enhancing support workflows by streamlining customer communication and service delivery.

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Workamajig

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Workamajig integration in Ayudo?

To use Workamajig integration in Ayudo, add the Workamajig node to your workflow. Authenticate using an API key from Workamajig's settings. Configure to create support tickets from Workamajig events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Workamajig data in support conversations.

Do I need any special permissions or API keys to integrate Workamajig with Ayudo?

You will need an API key from Workamajig, found in its settings under API access. Ensure permissions include read and write access to project data and customer records. Admin access may be required to generate API keys. Ensure your credentials have access to project events and customer data for full support automation capabilities.

Can I combine Workamajig with other apps in Ayudo workflows?

Yes! Workamajig works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Workamajig event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows enhance your support capabilities by integrating communication and ticketing processes.

What are some common use cases for Workamajig integrations with Ayudo?

Common use cases include auto-creating support tickets from Workamajig events, syncing customer data between Workamajig and support tools, triggering AI agent responses based on Workamajig activities, sending proactive support messages via voice/text agents, and updating Workamajig records after support conversations.

How does Ayudo's pricing model benefit me when integrating Workamajig?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Workamajig automation cost-effective as your support volume scales.

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