Supercharge your Workiz support workflows with Ayudo's AI-powered agents. Connect with Zendesk, Slack, and Salesforce to resolve tickets faster, automate customer conversations, and deliver instant responses.
Workiz is an essential platform for field service businesses, enhancing support operations and customer communication for seamless service delivery.
To use Workiz integration in Ayudo, add the Workiz node to your workflow. Authenticate using your Workiz API key. You can create support tickets from Workiz events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Workiz data in support conversations.
You'll need your Workiz API key found in Workiz's settings under API access. Ensure you have permissions for creating and viewing tickets, accessing customer data, and managing notifications. Admin access may be required. Ensure your credentials have access to support resources for full support automation capabilities.
Yes! Workiz works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Workiz event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows enhance your support operations.
Common use cases include auto-creating support tickets from Workiz events, syncing customer data between Workiz and support tools, triggering AI agent responses based on Workiz activities, sending proactive support messages via voice/text agents, and updating Workiz records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes Workiz automation cost-effective as your support volume scales.
