Supercharge your Yext support workflows with Ayudo's AI-powered agents. Seamlessly connect to Zendesk, Salesforce, and Intercom to resolve tickets faster, automate customer conversations, and deliver instant responses.
Yext streamlines content delivery, enhancing communication for support teams by ensuring accurate, timely information across all customer touchpoints.
To use Yext integration in Ayudo, add the Yext node to your workflow. Authenticate using an API key found in Yext's settings. Perform actions like creating support tickets from Yext events, syncing customer data, sending automated responses, and triggering AI agent conversations. Once connected, your AI agents can automatically handle Yext data in support conversations.
You will need an API key from Yext, accessible in your Yext account settings. Ensure the key has permissions for content management and data syncing. Admin access may be required to obtain these credentials. Ensure your credentials have access to content and event data for full support automation capabilities.
Yes! Yext works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Yext event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows enhance support operations efficiently.
Common use cases include auto-creating support tickets from Yext events, syncing customer data between Yext and support tools, triggering AI agent responses based on Yext activities, sending proactive support messages via voice/text agents, and updating Yext records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Yext automation cost-effective as your support volume scales.
