Zoho Bigin

Integrate Zoho Bigin with 2800+ apps and services

Supercharge your Zoho Bigin support workflows with Ayudo's AI-powered agents. Connect seamlessly with Zendesk, Slack, and Intercom to resolve tickets faster, automate customer conversations, and deliver instant responses.

Explore Triggers and Actions

New Call Created (Instant)
Trigger new event on each created call.
New Contact Created (Instant)
Trigger new event on each created contact.
New Deal Created (Instant)
Trigger new event on each created deal.
Create Call
Creates a call. [See the documentation](https://www.bigin.com/developer/docs/apis/insert-records.html)
Create Contact
Creates a contact. [See the documentation](https://www.bigin.com/developer/docs/apis/insert-records.html)
Create Event
Creates a event. [See the documentation](https://www.bigin.com/developer/docs/apis/insert-records.html)
Update Contact
Updates a contact. [See the documentation](https://www.bigin.com/developer/docs/apis/update-records.html)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Zoho Bigin

Zoho Bigin is an intuitive CRM tailored for customer support teams, enhancing service delivery and streamlining communication.

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Zoho Bigin

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Zoho Bigin integration in Ayudo?

To use Zoho Bigin integration in Ayudo, add the Zoho Bigin node to your workflow. Authenticate using your Zoho Bigin API key. This setup allows you to create support tickets from Zoho Bigin events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Zoho Bigin data in support conversations.

Do I need any special permissions or API keys to integrate Zoho Bigin with Ayudo?

You will need your Zoho Bigin API key, which can be found in Zoho Bigin's settings under API settings. Ensure you have permissions to access customer records and modify support data. Admin access might be required. Ensure your credentials have access to all relevant resources for full support automation capabilities.

Can I combine Zoho Bigin with other apps in Ayudo workflows?

Yes! Zoho Bigin works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value Zoho Bigin event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance your support operations.

What are some common use cases for Zoho Bigin integrations with Ayudo?

Common support workflows include auto-creating support tickets from Zoho Bigin events, syncing customer data between Zoho Bigin and support tools, triggering AI agent responses based on Zoho Bigin activities, sending proactive support messages via voice/text agents, and updating Zoho Bigin records after support conversations. Each use case is designed to enhance efficiency and responsiveness.

How does Ayudo's pricing model benefit me when integrating Zoho Bigin?

Ayudo uses per-seat pricing ($119-$179/seat/month), which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Zoho Bigin automation cost-effective as your support volume scales.

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