Zoho Commerce

Integrate Zoho Commerce with 2800+ apps and services

Supercharge your Zoho Commerce support workflows with Ayudo's AI-powered agents. Connect seamlessly with Zendesk, Slack, and Shopify to resolve tickets faster, automate customer conversations, and deliver instant responses.

Explore Triggers and Actions

New Order Created (Instant)
Trigger new event when a new order is created.
New Order Cancelled (Instant)
Trigger new event when an existing order is cancelled.
Create Product with Variant
Create a new product with variants. [See the documentation](https://www.zoho.com/commerce/api/create-a-product-with-variant.html)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Zoho Commerce

Zoho Commerce equips support teams with tools for managing customer interactions, streamlining order handling, and enhancing service delivery.

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Zoho Commerce

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Zoho Commerce integration in Ayudo?

To use Zoho Commerce integration in Ayudo, add the Zoho Commerce node to your workflow. Authenticate using your API key, found in Zoho Commerce settings. You can create support tickets from Zoho Commerce events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Zoho Commerce data in support conversations.

Do I need any special permissions or API keys to integrate Zoho Commerce with Ayudo?

You'll need an API key from Zoho Commerce, obtainable in the settings section. Ensure you have permission to access customer order and inventory data. Admin access is required to manage these settings. Ensure your credentials have access to customer and order information for full support automation capabilities.

Can I combine Zoho Commerce with other apps in Ayudo workflows?

Yes! Zoho Commerce works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For instance, when a high-value Zoho Commerce event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows are designed to streamline support operations.

What are some common use cases for Zoho Commerce integrations with Ayudo?

Common use cases include auto-creating support tickets from Zoho Commerce events, syncing customer data between Zoho Commerce and support tools, triggering AI agent responses based on Zoho Commerce activities, sending proactive support messages via voice/text agents, and updating Zoho Commerce records after support conversations.

How does Ayudo's pricing model benefit me when integrating Zoho Commerce?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes Zoho Commerce automation cost-effective as your support volume scales.

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