To use Zoho FMS integration in Ayudo, add the Zoho FMS node to your workflow. Authenticate using your API key. You can create support tickets from Zoho FMS events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Zoho FMS data in support conversations.

You'll need an API key from Zoho FMS, which can be found in the settings under API access. Ensure you have permissions to access customer data, support tickets, and service records. Admin access might be required to generate these keys. Ensure your credentials have access to service records for full support automation capabilities.

Yes! Zoho FMS works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For instance, when a high-value Zoho FMS event occurs, you can create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance support efficiency.

Common use cases include auto-creating support tickets from Zoho FMS events, syncing customer data between Zoho FMS and support tools, triggering AI agent responses based on Zoho FMS activities, sending proactive support messages via voice/text agents, and updating Zoho FMS records after support conversations.

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes Zoho FMS automation cost-effective as your support volume scales.