Connecting Freshdesk with Gmail helps businesses eliminate manual work and reduce errors. With Ayudo, your data stays perfectly in sync between Freshdesk and Gmail, enabling faster workflows, better collaboration, and improved customer experiences.
Freshdesk and Gmail rarely share context out of the box - Ayudo bridges the gap so tickets sync cleanly with emails. Every workflow is transparent with run history and error handling so your admins can trust the results. That means fewer gaps, quicker handoffs, and a shared source of truth for daily operations. For example, Organize support emails with custom labels Support tickets from email attachments
A straightforward win is Create tickets from specific email searches. This turns a manual hop between systems into a reliable flow so the right people are informed and records stay accurate.
Yes, you can set up a workflow so that when trigger new event when a contact is created in Freshdesk, Ayudo carries out Create Draft in Gmail. You control filters and field mappings so only the right events trigger the action.
Absolutely. When trigger new event when an email matching the search criteria is received, Ayudo can run Update Ticket in Freshdesk so both systems stay aligned and the next step happens without waiting on someone to copy updates over.
Yes, you can pick the exact fields to move, set conditions, and choose one way or two way sync. You can also add filters by status or tags and decide who gets notified when changes happen.
It creates one connected workflow instead of separate silos which means fewer delays and cleaner reporting. Ayudo keeps information consistent across tools so decisions are made with confidence.
