Connecting Gmail with Freshdesk helps businesses eliminate manual work and reduce errors. With Ayudo, your data stays perfectly in sync between Gmail and Freshdesk, enabling faster workflows, better collaboration, and improved customer experiences.
With Ayudo, Gmail and Freshdesk collaborate natively so your team can act on emails right where they manage tickets. You choose what moves and when, including field mappings, filters, and directionality so noisy data stays out. Your agents spend time solving problems instead of stitching tools together, and your data stays consistent. For example, Create notes from labeled emails Send immediate emails for urgent tickets
A straightforward win is Create support contacts from emails. This turns a manual hop between systems into a reliable flow so the right people are informed and records stay accurate.
Yes, you can set up a workflow so that when trigger new event for each attachment in a message received, Ayudo carries out List All Tickets in Freshdesk. You control filters and field mappings so only the right events trigger the action.
Absolutely. When trigger new event when a ticket is created in Freshdesk, Ayudo can run Update Signature for Primary Email Address in Gmail so both systems stay aligned and the next step happens without waiting on someone to copy updates over.
Yes, you can pick the exact fields to move, set conditions, and choose one way or two way sync. You can also add filters by status or tags and decide who gets notified when changes happen.
Bringing the two apps together removes manual updates and missing context so your team can move faster. Ayudo keeps critical records aligned and cuts down on app switching which improves response times, data quality, and accountability.
