Stripe
Freshdesk

Canceled Subscription Support

Streamline your customer support by automatically creating Freshdesk tickets for canceled subscriptions from Stripe. This integration ensures timely assistance, helping you address churn effectively and maintain strong customer relationships-all without the hassle of manual data entry.

When this happens...

Canceled Subscription
Emit new event for each new canceled subscription

-

automatically do this!

Create Ticket
Create a new ticket in Freshdesk

Explore Triggers and Actions

Canceled Subscription
Emit new event for each new canceled subscription
New Custom Webhook Events
Emit new event on each webhook event
Create Note
Create a note for a specific ticket in Freshdesk
Set Ticket Status
Set a Freshdesk ticket's status to a specific value
Update Ticket
Update an existing ticket with new information
Create Contact
Create a new contact in Freshdesk
List All Tickets
Retrieve a list of all tickets from Freshdesk
Get Ticket Details
Retrieve details of a specific ticket
Create Ticket
Create a new ticket in Freshdesk
Assign Ticket to Group
Assign a Freshdesk ticket to a specific group
Assign Ticket to Agent
Assign a Freshdesk ticket to a specific agent

About the apps

Learn more about

Stripe

and

Freshdesk

, and how they work together to automate your workflows.

About

Stripe

Stripe is a financial infrastructure platform powering online and in-person payments with robust APIs and global processing capabilities.

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About

Freshdesk

Freshdesk is a cloud-based customer service platform that helps businesses manage support tickets, automate workflows, and deliver exceptional experiences.

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Why

Stripe

+

Freshdesk

= Perfect Match

When a subscription is canceled in Stripe, a support ticket is automatically created in Freshdesk, ensuring your support team is immediately alerted. This seamless integration eliminates the chance of missed communications, allows for timely follow-ups with customers, and streamlines the resolution process. The result is enhanced customer satisfaction, quicker response times to subscription inquiries, and improved team efficiency in handling cancellations.

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