Intercom
Freshdesk

Company to Support Bridge

Streamline your support process by automatically converting new companies from Intercom into Freshdesk support tickets. This integration ensures timely responses to customer inquiries, enhancing satisfaction and productivity without the hassle of manual data entry.

When this happens...

New Companies
Emit new event each time a new company is added.

-

automatically do this!

Create Ticket
Create a new ticket in Freshdesk
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Explore Triggers and Actions

Triggers
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0
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Actions
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0
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Tag Added To User
Emit new event each time a new tag is added to a user.
Tag Added To Lead
Emit new event each time a new tag is added to a lead.
Tag Added To Conversation
Emit new event each time a new tag is added to a conversation.
New Topic (Instant)
Emit new event for each new topic that you subscribed in your webhook. See more here
New Tickets
Emit new event when a new ticket is created in Intercom.
New Leads
Emit new event each time a new lead is added.
New Event
Emit new event for each new Intercom event for a user.
Lead Added Email
Emit new event each time a lead adds their email address.
New Conversation Rating Added
Emit new event each time a new rating is added to a conversation.
Send Incoming Message
Send a message from a user into your Intercom app. See the docs here
Send Message To Contact
Send a message to a contact in Intercom. See the documentation
Upsert Contact
Create a new contact. If there is already a contact with the email provided, the existing contact will be updated. See the docs here
Reply To Conversation
Add a reply or a note to an existing conversation thread. See the documentation
Create Note
Creates a note for a specific user. See the docs here
Add Tag To Contact
Adds a specific tag to a contact in Intercom. See the documentation

About the apps

Learn more about

Intercom

and

Freshdesk

, and how they work together to automate your workflows.

About

Intercom

Intercom is a customer messaging platform combining live chat, help desk, and marketing automation to enable personalized conversations at scale.

Similar integrations

About

Freshdesk

Freshdesk is a cloud-based customer service platform that helps businesses manage support tickets, automate workflows, and deliver exceptional experiences.

Similar integrations

Why

Intercom

+

Freshdesk

= Perfect Match

When new companies are added in Intercom, support tickets are automatically created in Freshdesk to streamline your customer support process. This seamless integration eliminates manual data entry, ensures your support team is always up to date with new customer inquiries, and allows for faster ticket resolution. The result is improved response times, enhanced customer satisfaction, and a more efficient support workflow.

Popular App Usecases

Conversation Slack Notifier
Notify Slack channels of new conversations
Conversation Lead Generator
Generate sales leads from conversations
Company Contact Creator
Create support contacts from Intercom companies
User Payment Onboarding
Create payment profiles for new users
User Contact Pipeline
Convert users into CRM contacts
Ticket Activity Monitor
Monitor ticket activity across platforms
Lead WhatsApp Automation
Automate WhatsApp for qualified leads
Lead Customer Creator
Create customer profiles from leads
Conversation Contact Creator
Create contacts from Intercom conversations

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