Intercom
Salesforce

Conversation Lead Generator

Transform conversations into sales opportunities by automatically creating Salesforce leads from new Intercom chats. This integration ensures that every potential customer is captured and nurtured, empowering your sales team to engage quickly and effectively, increasing your chances of closing more deals.

When this happens...

New Conversations
Emit new event each time a new conversation is added.

-

automatically do this!

Create Lead
Create a lead in Hubspot. See the documentation
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Explore Triggers and Actions

Triggers
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Actions
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Tag Added To User
Emit new event each time a new tag is added to a user.
Tag Added To Lead
Emit new event each time a new tag is added to a lead.
Tag Added To Conversation
Emit new event each time a new tag is added to a conversation.
New Topic (Instant)
Emit new event for each new topic that you subscribed in your webhook. See more here
New Tickets
Emit new event when a new ticket is created in Intercom.
New Leads
Emit new event each time a new lead is added.
New Event
Emit new event for each new Intercom event for a user.
Lead Added Email
Emit new event each time a lead adds their email address.
New Conversation Rating Added
Emit new event each time a new rating is added to a conversation.
Send Incoming Message
Send a message from a user into your Intercom app. See the docs here
Send Message To Contact
Send a message to a contact in Intercom. See the documentation
Upsert Contact
Create a new contact. If there is already a contact with the email provided, the existing contact will be updated. See the docs here
Reply To Conversation
Add a reply or a note to an existing conversation thread. See the documentation
Create Note
Creates a note for a specific user. See the docs here
Add Tag To Contact
Adds a specific tag to a contact in Intercom. See the documentation

About the apps

Learn more about

Intercom

and

Salesforce

, and how they work together to automate your workflows.

About

Intercom

Intercom is a customer messaging platform combining live chat, help desk, and marketing automation to enable personalized conversations at scale.

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About

Salesforce

Salesforce is the world's #1 CRM platform helping businesses connect with customers through cloud-based solutions to drive revenue growth.

Similar integrations

Why

Intercom

+

Salesforce

= Perfect Match

When new conversations occur in Intercom, a lead is automatically created in Salesforce, streamlining your sales process. This seamless integration ensures that every potential lead derived from customer interactions is captured without manual effort, allowing your sales team to focus on nurturing relationships. By connecting these two powerful platforms, you eliminate data silos, enhance lead tracking, and accelerate follow-up efforts. The result is increased lead conversion rates, improved sales efficiency, and a more responsive customer experience.

Popular App Usecases

Conversation Slack Notifier
Notify Slack channels of new conversations
Conversation Lead Generator
Generate sales leads from conversations
Company Contact Creator
Create support contacts from Intercom companies
User Payment Onboarding
Create payment profiles for new users
User Contact Pipeline
Convert users into CRM contacts
Ticket Activity Monitor
Monitor ticket activity across platforms
Lead WhatsApp Automation
Automate WhatsApp for qualified leads
Lead Customer Creator
Create customer profiles from leads
Conversation Contact Creator
Create contacts from Intercom conversations

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