Intercom
Slack

Conversation Slack Notifier

Stay informed and responsive by automatically notifying your Slack channels of new conversations from Intercom. This integration helps your team engage with customers in real-time, ensuring that no inquiry goes unanswered and enhancing your overall customer support experience.

When this happens...

New Conversations
Emit new event each time a new conversation is added.

-

automatically do this!

Send Message to Channel
Send a message to a public or private channel
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Explore Triggers and Actions

Triggers
(
0
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Actions
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0
)
New Users
Emit new event each time a new user is added.
New Closed Conversation
Emit new event each time a conversation is closed.
New Unsubscriptions
Emit new event each time a user unsubscribes from receiving emails.
New Reply From User
Emit new event each time a user replies to a conversation.
New Reply From Admin
Emit new event each time an admin replies to a conversation.
New Companies
Emit new event each time a new company is added.
New Conversations
Emit new event each time a new conversation is added.
Send Incoming Message
Send a message from a user into your Intercom app. See the docs here
Send Message To Contact
Send a message to a contact in Intercom. See the documentation
Upsert Contact
Create a new contact. If there is already a contact with the email provided, the existing contact will be updated. See the docs here
Reply To Conversation
Add a reply or a note to an existing conversation thread. See the documentation
Create Note
Creates a note for a specific user. See the docs here
Add Tag To Contact
Adds a specific tag to a contact in Intercom. See the documentation

About the apps

Learn more about

Intercom

and

Slack

, and how they work together to automate your workflows.

About

Intercom

Intercom is a customer messaging platform combining live chat, help desk, and marketing automation to enable personalized conversations at scale.

Similar integrations

About

Slack

Slack is a business communication platform bringing teams together through organized conversations, file sharing, and workflow automation.

Similar integrations

Why

Intercom

+

Slack

= Perfect Match

When new conversations arise in Intercom, your team is instantly notified in Slack, allowing for immediate engagement and response. This seamless integration eliminates the need to switch between platforms, ensuring that important customer interactions are never missed. By keeping your team informed in real-time, it fosters quicker resolutions and enhances collaboration. The result is improved customer satisfaction, faster response times, and a more engaged support team.

Popular App Usecases

Conversation Slack Notifier
Notify Slack channels of new conversations
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Convert users into CRM contacts
Ticket Activity Monitor
Monitor ticket activity across platforms
Lead WhatsApp Automation
Automate WhatsApp for qualified leads
Lead Customer Creator
Create customer profiles from leads
Conversation Contact Creator
Create contacts from Intercom conversations

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