Failed Payment Customer Alerts

Keep your customers informed and engaged by automatically sending alerts through Intercom when a payment fails in Stripe. This seamless integration ensures timely communication, reducing churn and enhancing customer satisfaction, ultimately helping you maintain a trustworthy relationship with your clients.

When this happens...

New Failed Payment

Emit new event for each new failed payment

automatically do this!

Send Message To Contact

Send a message to a contact in Intercom. See the documentation

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Explore Triggers and Actions

Canceled Subscription

Emit new event for each new canceled subscription

New Custom Webhook Events

Emit new event on each webhook event

Retrieve an Invoice

Retrieves the details of an existing invoice

Update a Refund

Update the metadata on a refund

Write Off Invoice

Mark an invoice as uncollectible

Void Invoice

Void an invoice

Update Invoice Line Item

Update an invoice line item

Update Invoice

Update an invoice

Update a Payout

Update the metadata on a payout

Update a Payment Intent

Update a payment intent

Update a Customer

Update a customer

About the apps

Learn more about

Stripe

and

Intercom

, and how they work together to automate your workflows.

About

Stripe

Stripe is a financial infrastructure platform powering online and in-person payments with robust APIs and global processing capabilities.

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About

Intercom

Intercom is a customer messaging platform combining live chat, help desk, and marketing automation to enable personalized conversations at scale.

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Why

Stripe

+

Intercom

= Perfect Match

When a failed payment occurs in Stripe, an immediate alert is sent to the customer via Intercom, ensuring timely communication. This seamless integration bridges payment processing and customer support, enabling proactive outreach to resolve payment issues before they impact customer retention. The result is enhanced customer trust, reduced churn rates, and improved cash flow through timely resolution of payment discrepancies.