Stripe
Freshdesk

Failed Payment Emergency Tickets

Swiftly address payment issues by automatically creating Freshdesk tickets for every failed payment detected in Stripe. This integration ensures your support team can respond quickly to customer concerns, minimizing frustration and enhancing retention by resolving issues before they escalate.

When this happens...

New Failed Payment
Emit new event for each new failed payment

-

automatically do this!

Create Ticket
Create a new ticket in Freshdesk

Explore Triggers and Actions

Canceled Subscription
Emit new event for each new canceled subscription
New Custom Webhook Events
Emit new event on each webhook event
Send Invoice
Manually send an invoice to your customer out of the normal schedule
Search Customers
Search customers by various attributes like email domain, created date, etc
Retrieve the Current Balance
Retrieves the current account balance
Retrieve Product
Retrieve a product by ID
Retrieve Checkout Session Line Items
Given a checkout session ID, retrieve the line items
Retrieve Invoice Line Item
Retrieve a single line item on an invoice
Retrieve a Refund
Retrieves the details of an existing refund
Retrieve a Price
Retrieves the details of an existing product price
Retrieve a Payment Intent
Retrieves the details of a payment intent that was previously created

About the apps

Learn more about

Stripe

and

Freshdesk

, and how they work together to automate your workflows.

About

Stripe

Stripe is a financial infrastructure platform powering online and in-person payments with robust APIs and global processing capabilities.

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About

Freshdesk

Freshdesk is a cloud-based customer service platform that helps businesses manage support tickets, automate workflows, and deliver exceptional experiences.

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Why

Stripe

+

Freshdesk

= Perfect Match

When a failed payment occurs in Stripe, an emergency ticket is automatically created in Freshdesk to alert your support team. This seamless integration ensures that no payment issues fall through the cracks, allowing your team to address customer concerns immediately. By centralizing payment troubles within your support system, you enhance response times and improve customer satisfaction. The result is quicker resolution of payment-related issues, increased customer trust, and a more streamlined support process.

Built by folks who built