Twilio

Salesforce

SMS Salesforce Contact Bridge

Seamlessly transform incoming SMS messages into Salesforce contacts with the Twilio and Salesforce integration. This automation not only saves time but also ensures no valuable lead is overlooked, empowering your sales team to engage with potential customers instantly and effectively.

When this happens...

New Incoming SMS (Instant)

Emit new event every time an SMS is sent to the phone number set

automatically do this!

Create Contact

Create a new contact in Freshdesk

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New Transcript Created

Emit new event when a new call transcript is created

New Incoming SMS (Instant)

Emit new event every time an SMS is sent to the phone number set

New Call (Instant)

Emit new event each time a call to the phone number is completed

New Recording

Emit new event when a new call recording is created

New Phone Number

Emit new event when you add a new phone number to your account

Create Opportunity

Creates an opportunity.

Create Lead

Creates a lead.

Create Content Note

Creates a content note. and Set Up Notes.

Create Contact

Creates a contact.

Create Case Comment

Creates a Case Comment on a selected Case.

Create Case

Creates a Case, which represents a customer issue or problem.

Create Campaign

Creates a marketing campaign.

Create Account

Creates a Salesforce account.

Convert SOAP XML Object to JSON

Converts a SOAP XML Object received from Salesforce to JSON

About the apps

Learn more about

Twilio

and

Salesforce

, and how they work together to automate your workflows.

About

Twilio

Twilio is a cloud communications platform enabling developers to build voice, SMS, video, and messaging capabilities into applications globally.

Similar integrations

About

Salesforce

Salesforce is the world's #1 CRM platform helping businesses connect with customers through cloud-based solutions to drive revenue growth.

Similar integrations

Why

Twilio

+

Salesforce

= Perfect Match

When new incoming SMS messages are received in Twilio, a contact is automatically created in Salesforce, ensuring that every interaction is captured in your CRM. This seamless integration bridges the gap between communication and customer management, enabling your sales team to follow up with leads promptly and accurately. The result is enhanced lead tracking, improved response times, and a more organized sales pipeline.

SMS Salesforce Contact Bridge

Explore Triggers and Actions

About the apps

About

Twilio

About

Salesforce

Why

Twilio

+

Salesforce

= Perfect Match

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