Intercom
Slack

User Activity Notifications

Keep your team in the loop with automatic notifications for new user activity from Intercom directly to your Slack channels. This integration ensures that your team can respond promptly to user engagement, fostering collaboration and enhancing customer satisfaction without missing a beat.

When this happens...

New Users
New event each time a new user is added.

-

automatically do this!

Send Message to Channel
Send a message to a public or private channel

Explore Triggers and Actions

Tag Added To User
New event each time a new tag is added to a user.
Tag Added To Lead
New event each time a new tag is added to a lead.
Tag Added To Conversation
New event each time a new tag is added to a conversation.
New Topic (Instant)
New event for each new topic that you subscribed in your webhook. See more here.
New Tickets
New event when a new ticket is created in Intercom.
New Leads
New event each time a new lead is added.
New Event
New event for each new Intercom event for a user.
Lead Added Email
New event each time a lead adds their email address.
New Conversation Rating Added
New event each time a new rating is added to a conversation.
Find User by Email
Find a user by matching against their email
Get File
Return information about a file
Find Message
Find a Slack message
Delete Message
Delete a message
Create Reminder
Create a reminder
Delete File
Delete a file
Create a Channel
Create a new channel
Archive Channel
Archive a channel
Approve Workflow
Suspend the workflow until approved by a Slack message

About the apps

Learn more about

Intercom

and

Slack

, and how they work together to automate your workflows.

About

Intercom

Intercom is a customer messaging platform combining live chat, help desk, and marketing automation to enable personalized conversations at scale.

Similar integrations

About

Slack

Slack is a business communication platform bringing teams together through organized conversations, file sharing, and workflow automation.

Similar integrations

Why

Intercom

+

Slack

= Perfect Match

When new users engage with your platform in Intercom, your team receives instant notifications in Slack, ensuring everyone stays in the loop. This seamless integration eliminates the risk of missing important user activity, fosters real-time collaboration, and empowers teams to respond swiftly to new customer interactions. The result is enhanced team awareness, quicker onboarding experiences for users, and improved customer satisfaction through timely engagement.

Built by folks who built