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AWS

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Explore Triggers and Actions

Triggers
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Actions
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New DynamoDB Stream Event
Trigger new event when a DynamoDB stream receives new events. [See the docs here](https://docs.aws.amazon.com/amazondynamodb/latest/APIReference/API_streams_GetRecords.html)
New Inbound SES Emails
The source subscribes to all emails delivered to a specific domain configured in AWS SES. When an email is sent to any address at the domain, this event source triggers that email as a formatted event. These events can trigger a Pipedream workflow and can be consumed via SSE or REST API.
New Records Returned by CloudWatch Logs Insights Query
Executes a CloudWatch Logs Insights query on a schedule, and triggers the records as invidual events (default) or in batch
New Scheduled Tasks
Creates a Step Function State Machine to publish a message to an SNS topic at a specific timestamp. The SNS topic delivers the message to this Pipedream source, and the source triggers it as a new event.
New SNS Messages
Creates an SNS topic in your AWS account. Messages published to this topic are triggerted from the Pipedream source.
New Update to AWS RDS Database (Instant)
Trigger new event when there is an update to an AWS RDS Database.
New Deleted S3 File
Trigger new event when a file is deleted from a S3 bucket
Redshift - New Row
Trigger new event when a new row is added to a table. [See the documentation](https://docs.aws.amazon.com/redshift/latest/APIReference/API_ExecuteStatement.html)
Redshift - Updated Row
Trigger new event when a row is updated, based on a selected timestamp column. [See the documentation](https://docs.aws.amazon.com/redshift/latest/APIReference/API_ExecuteStatement.html)
DynamoDB - Put Item
Creates a new item, or replaces an old item with a new item. If an item that has the same primary key as the new item already exists in the specified table, the new item completely replaces the existing item. [See docs](https://docs.aws.amazon.com/AWSJavaScriptSDK/v3/latest/clients/client-dynamodb/classes/putitemcommand.html)
DynamoDB - Scan
The Scan operation returns one or more items and item attributes by accessing every item in a table. [See docs](https://docs.aws.amazon.com/AWSJavaScriptSDK/v3/latest/clients/client-dynamodb/classes/scancommand.html)
DynamoDB - Update Item
Updates an existing item's attributes, or adds a new item to the table if it does not already exist. [See docs](https://docs.aws.amazon.com/AWSJavaScriptSDK/v3/latest/clients/client-dynamodb/classes/updateitemcommand.html)
DynamoDB - Update Table
Modifies the settings for a given table. Only one type of modification is permitted per request. [See docs](https://docs.aws.amazon.com/AWSJavaScriptSDK/v3/latest/clients/client-dynamodb/classes/updatetablecommand.html)
EventBridge - Send Event to Event Bus
Sends an event to an EventBridge event bus. [See documentation](https://docs.aws.amazon.com/AWSJavaScriptSDK/v3/latest/client/eventbridge/command/PutEventsCommand/)
Lambda - Invoke Function
Invoke a Lambda function using the AWS API. [See the docs](https://docs.aws.amazon.com/AWSJavaScriptSDK/v3/latest/clients/client-lambda/index.html)
Lambda - Create Function
Create a Lambda function from source code. This action creates a zip file and deploys it to AWS Lambda. [See the docs](https://docs.aws.amazon.com/AWSJavaScriptSDK/v3/latest/clients/client-lambda/classes/createfunctioncommand.html)
Redshift - Create Rows
Insert rows into a table. [See the documentation](https://docs.aws.amazon.com/redshift/latest/APIReference/API_ExecuteStatement.html)
Redshift - Delete Rows
Deletes row(s) in an existing table in Redshift. [See the documentation](https://docs.aws.amazon.com/redshift/latest/APIReference/API_ExecuteStatement.html)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About AWS

AWS provides scalable, reliable, and cost-effective cloud computing services, enabling businesses to innovate and grow with robust IT infrastructure.

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Frequently asked questions

How to set up AWS integration in Ayudo?

To set up AWS integration, log into Ayudo, select AWS from the app directory, and follow the prompts to authenticate using your AWS API Key and Secret Access Key. Then, configure your workflows by choosing triggers and actions.

What are the required permissions or API keys?

You need an AWS API Key and Secret Access Key with permissions to access the services you wish to integrate. These can be found in your AWS Management Console under the IAM section.

How can I combine AWS with other apps?

Combine AWS with apps like Slack, Trello, or Google Sheets in multi-step workflows. For example, automate notifications in Slack for AWS CloudWatch alerts or sync AWS S3 data with Google Sheets.

What are common use cases for AWS integrations?

Automate AWS EC2 instance management, trigger alerts via email for AWS CloudWatch events, sync AWS S3 data with Dropbox, and streamline AWS Lambda functions with project management tools.

What are Ayudo's pricing benefits?

Ayudo offers flexible, usage-based pricing that scales with your needs, unlike traditional per-seat models, ensuring you only pay for what you use. Enjoy cost-effective automation solutions tailored to your business size.

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