Verdict as a Service

Integrate Verdict as a Service with 2800+ apps and services

Supercharge your Verdict as a Service support workflows with Ayudo's AI-powered agents. Connect to Zendesk, Salesforce, and Slack to resolve tickets faster, automate customer conversations, and deliver instant responses.

Explore Triggers and Actions

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Request Verdict For A File
Scans a file for malware and other threats. [See the docs here](https://github.com/GDATASoftwareAG/vaas/tree/main/typescript#request-a-verdict)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Verdict as a Service

Verdict as a Service scans files for threats, crucial for support teams to ensure secure customer communications and efficient service delivery.

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Verdict as a Service

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Verdict as a Service integration in Ayudo?

To use Verdict as a Service integration in Ayudo, add the Verdict as a Service node to your workflow. Authenticate using an API key. You can create support tickets from Verdict as a Service events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Verdict as a Service data in support conversations.

Do I need any special permissions or API keys to integrate Verdict as a Service with Ayudo?

You need an API key to integrate Verdict as a Service with Ayudo. Find it in the Verdict as a Service settings under 'API Access'. Ensure permissions for file scanning and data access are granted. Admin access may be required. Ensure your credentials have access to threat detection APIs for full support automation capabilities.

Can I combine Verdict as a Service with other apps in Ayudo workflows?

Yes! Verdict as a Service works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Verdict as a Service event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. This ensures efficient and timely support responses.

What are some common use cases for Verdict as a Service integrations with Ayudo?

Common use cases include auto-creating support tickets from Verdict as a Service events, syncing customer data between Verdict as a Service and support tools, triggering AI agent responses based on Verdict as a Service activities, sending proactive support messages via voice/text agents, and updating Verdict as a Service records after support conversations. These actions enhance support efficiency and responsiveness.

How does Ayudo's pricing model benefit me when integrating Verdict as a Service?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Verdict as a Service automation cost-effective as your support volume scales.

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