To use Zoho Catalyst integration in Ayudo, add the Zoho Catalyst node to your workflow. Authenticate using an API key from Zoho Catalyst settings. You can create support tickets from Zoho Catalyst events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Zoho Catalyst data in support conversations.

You will need an API key, available in Zoho Catalyst's settings, with permissions to access project data and event triggers. Ensure your credentials have admin access to manage support workflows effectively. Ensure your credentials have access to project data and event triggers for full support automation capabilities.

Yes! Zoho Catalyst works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Zoho Catalyst event occurs → create a Zendesk ticket → notify the team via Slack → have an AI agent reach out proactively. These workflows enhance support efficiency and responsiveness.

Common use cases include auto-creating support tickets from Zoho Catalyst events, syncing customer data between Zoho Catalyst and support tools, triggering AI agent responses based on Zoho Catalyst activities, sending proactive support messages via voice/text agents, and updating Zoho Catalyst records after support conversations.

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. This makes Zoho Catalyst automation cost-effective as your support volume scales, allowing your support team to handle more conversations with AI agents without additional costs.